By Karen Robes Meeks
This week, Young Brothers – a company that handles freight and transportation needs for the Hawaiian Islands – implemented additional safeguards to operate under heightened COVID-19 alert.
In a message to customers dated March 19, the company said that for the time being it would eliminate cash and check transactions in favor of credit card payment taken over the phone and require advance reservations to eliminate walkups at the pier. Shippers with no reservation will be turned away.
The company will not allow customers to box or shrink-wrap pallets onsite, so mixed and palletized cargo must come ready to ship.
Young Brothers continues to stress the practice of social distancing when at its facilities, including approaching with rolled-up windows and pressing TWIC ID or driver’s license against the window for inspection, and staying in vehicles while delivering or receiving shipments.
“Please know that we do not make these changes lightly, and they are designed to maintain safe and reliable service while minimizing personal contact,” the company said. Visit https://htbyb.com/covid-19/ for more details.