San Francisco Bay Ferry Opens Renovated Terminal

San Francisco Bay Ferry Opens Renovated Terminal

After 10 weeks of refurbishment work, a newly renovated Main Street Alameda Ferry Terminal is now in service, the San Francisco Bay Area Water Emergency Transportation Authority (WETA) announced Jan. 2. That means the Main Street Alameda service is back on the Oakland and Alameda, South San Francisco, Alameda Short Hop and Chase Center ferry routes. WETA, which offers the San Francisco Bay Ferry service, said the $10 million project, was completed on time and within budget. Manson Construction Co. worked on final design, demolition, construction and component fabrication of the terminal project, while Jacobs was the construction manager. The…
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Survey: San Francisco Bay Ferry Riders Satisfied with Service

Survey: San Francisco Bay Ferry Riders Satisfied with Service

San Francisco Bay Ferry scored high among riders, achieving a 99% rating in rider satisfaction for service, according to data released Dec. 8 by the San Francisco Bay Area Water Emergency Transportation Authority (WETA). The 2022 passenger survey, performed in July and August 2022 by CDM Smith, included feedback from “a statistically valid sample of 963 San Francisco Bay Ferry passengers to help identify changes in rider demographics and sentiments in the wake of major fare cuts and service increases as a part of WETA’s Pandemic Recovery Program, instituted in July 2021.” The survey says that rider satisfaction has been…
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WETA Launches New Ticketing System, App

The San Francisco Bay Area Water Emergency Transportation Authority now has a ticketing system and smartphone app that make it easier for Bay Area ferry riders to pay for fares. The new system created on the Hornblower Cruises’ Anchor platform lets riders buy ferry tickets for regular and special event services through the San Francisco Bay Ferry app or at sanfranciscobayferry.com. Anchor also handles the ferry system’s paper ticket processing. For example, passengers can now use the app or go to sanfranciscobayferry.com/giants to buy Vallejo, Oakland and Alameda ferry tickets for San Francisco Giants games at Oracle Park during the…
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