Tideworks Operating System Installed at Colombian Port Terminal

Santa Marta International Terminal. Image courtesy of Tideworks Technology.

A terminal operating system devised by Seattle-based Tideworks Technology was recently installed by a container terminal operator based in Santa Marta, Colombia, Tideworks announced June 27.

Tideworks’ next-generation marine TOS solution, Mainsail 10, has been installed by the Santa Marta International Terminal Co. (SMITCO), which has upgraded from Tideworks’ legacy Mainsail solution.

The advanced Mainsail 10, Tideworks has said, offers terminal operators more flexibility through a highly configurable user experience, intelligent third-party integration capabilities and increased visibility to improve decision-making with responsive and powerful reporting.

The legacy TOS was deployed in 2009, and this milestone marks nearly 15 years of partnership between Tideworks and the terminal. The go-live was also Tideworks’ 15th successful implementation of Mainsail 10.

“SMITCO moves the third largest cargo volume in Colombia, making it essential for us to have technology that streamlines operations and helps us evolve to meet the needs of the global supply chain,” SMITCO General Manager Juanita del Castillo said. “With Mainsail 10, we can increase cargo flow, reduce costs, and manage operations in a more effective and productive way.”

SMITCO, which is a joint venture between Sociedad Portuaria de Santa Marta and Tideworks’ sister company, SSA Marine, deployed Mainsail 10 at the end of Q1 2023.

Tideworks provided the associated implementation services that allowed SMITCO to make the operational transition to the latest Tideworks TOS, including project management, software customization, configuration and installation, integration services, user training and go-live assistance.

By Mark Edward Nero