U.S. Coast Guard officials with the National Maritime Center (NMC) are providing duplicate merchant mariner credentials at no charge to mariners whose credentials were lost or destroyed during the recent wildfires in Hawaii.
Affected mariners are asked to provide a statement of loss to NMC via fax at (304) 433-3412 or email the statement to IASKNMC@uscg.mil.
The statement should include the mariner’s full name, date of birth, current mailing address, current phone number and/or email address, and the mariner’s reference number or if that is unknown the last four digits of the mariner’s social security number. The statement should also describe circumstances surrounding the loss/destruction of the credential.
Unless otherwise requested, any duplicate merchant mariner credential issued per that request process will include corresponding duplicate medical certificate, if previously issued. Alternatively, mariners may submit form CG-719B, Application for Merchant Mariner Credential, along with the same information to one of the regional exam centers.
If your credential is unserviceable due to damage, or your lost credential is subsequently found, that credential should be mailed to the NMC.
For questions or feedback regarding duplicate credentials, please contact the NMC via its Online Chat or Ticketing System, by e-mailing IASKNMC@uscg.mil, or by calling (888) IASKNMC (427-5662).
